Returns & Exchanges
At Ginger Fox, we want you to love your new style, but if a piece isn't the perfect fit, we offer easy returns within 30 days of delivery. All returned items must be in their original, unworn condition with tags still attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging or a secure mailing bag, ensuring all original fashion tags and labels are included.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing